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Announce News Post #3485

Contacting Admin

Written by: Ictinus, the Architect
Date: Monday, February 27th, 2023
Addressed to: Everyone


Hi folks,

I'm writing to remind everyone that our official channels for reporting issues and making queries from the admin (bugs, issues, messages, emails) are the intended method for contacting staff.

There have been some situations lately where people are using Discord DMs to ask questions that should really be filed through these methods, resulting in miscommunications or mixed messages without a paper trail or any ability to followup or weigh in by the rest of the team.

In other words: Discord DMs are not the venue for staff enquiries. Please use official channels. This is for your benefit as much as ours.

Thanks!

Penned by my hand on Kinsday, the 7th of Chakros, in the year 508 MA.
Discuss this post on our forums:
https://forums.aetolia.com/discussion/4664/announce-post-3485-contacting-admin


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